Policies And Terms

If you aren't able to find the answer to your question, feel free to contact one of our knowledgeable staff members at 414-867-2727 or info@happytimestours.com

Advanced reservations are required. Advanced payment in full is required no later than the day before
departure, except Four Winds which payment is due at 14 days before departure. You can prepay with Visa, Mastercard, Discover, American
Express or check. If you need to cancel your day trip, please make sure to give Happy Times Tours & Experiences a call and let us know (if it is
after hours, please leave a message with your name, date of trip, casino destination, and contact phone number). If you call to cancel your day
trip before departure, we will transfer your money to another day trip (money is transferrable one time only). Payments for Four Winds Casino
trips will be non-refundable at 14 days prior to departure. We understand issues come up; however, we will be tracking repeat no shows and
reserve the right to refuse service to habitual no shows. If you do not call before departure to cancel, you will not be able to transfer the money.
Ticketed Events (such as sporting events or horse races): There will be no refunds for cancellation unless a replacement can be found.

Advanced reservations are
required and are accepted on a first-come, first-serve basis. Advance payment is required. Visa, Mastercard, Discover or American Express or
Checks are accepted. All payments are due within seven days of making your reservation. All payments are nonrefundable. However, a refund
will be made if a replacement can take your spot. Please contact Happy Times Tours & Experiences as soon as possible if you need to cancel (if it
is after hours, please leave a message with your name, date of trips, destination, and contact phone number).

A PDF version of our policies is available below if you prefer:

Why Choose Us

With over 25 years of tour experience, our passionate team is dedicated to providing the best customer service and planning amazing, one-of-a-kind trips.

Our diverse itineraries include extended vacations, casino trips, daycations, city tours, and private group experiences. We strive to offer creative, unique, and locally-focused adventures that are anything but typical.

For Any Questions Or Inquiries, Don't Hesitate To Contact Us!

Feel free to reach out with any inquiries or questions. Our office hours are 9-4 M-F.